Responsible play

Last updated: 2026-11-02T06:19:00+00:00

In the long run, gambling costs money. No bonus, filter or strategy touches the house edge, which is not a caution but the arithmetic keeping the whole thing running. Each point below derives from this.

Decide before you start

Your acceptable loss amount should be set before the first deposit, not after you start chasing losses. A limit set while chasing tends to fail, whereas a calmly chosen one holds firm. It helps to regard the money you spend as an entertainment cost, rather than an investment you expect returns from.

The tools in your account

• Deposit limit — how much you can pay in is capped daily, weekly or monthly.
• Loss limit — a ceiling on net losses over a period.
• Session reminder — a notification telling you how long your play session has run.
• Time-out — restricts account access for a period you decide on.
• Self-exclusion — shuts the account for an extended length of time.

A limit set lower begins to apply without delay. Whenever you try to raise a limit, the process is deliberately slowed, so it cannot be undone in the very moment that matters.

Warning signs

It pays to notice three signs quickly: playing with money intended for something else, trying to win back losses, and understating to other people the real time or money involved. On its own, any single sign is not very telling. It is the three together that count.

Where to get help

None of these organisations is connected to us.

• Reach ConnexOntario at 1-866-531-2600, confidentially and without cost.
• Responsible Gambling Council — independent and non-profit, it informs both players and their families.
• Gamban — works across your devices to block access to gambling sites.

Under-age gambling

Accounts are open only to those 19 and older. Put parental controls on any device other people also use, and make sure login details are not left lying around. Minors who open accounts have those accounts closed and any winnings cancelled.